HESKINS WORLDWIDE TAPE EXPORT SERVICES
INFORMATION ON HOW WE EXPORT OUR TAPES
How We Export
Our export process is designed to be straightforward and customer-friendly. Here’s a brief overview:
- Order Placement
Place your order through email or contact our sales team directly via phone, +44 1254 832266.
- Order Confirmation
We confirm your order and provide an estimated time for dispatch and delivery.
- Manufacturing
Your order is manufactured to meet Heskins’ high-quality standards.
- Quality Check
Every order undergoes a rigorous quality check before dispatch.
- Dispatch and Shipping
We dispatch your order using our trusted shipping partners, ensuring a timely and safe delivery.
What Countries Does Heskins Export To?
Heskins exports globally. We have experience shipping to numerous countries across different continents. Heskins LLC – America, Heskins BV – Europe and Heskins Ltd – Covers the UK and the rest of the world. If you have specific queries about your location, please contact our sales team.
What Are The Shipping Costs?
Shipping costs vary depending on the order’s destination, weight, and order size. We strive to provide our customers with the most cost-effective and efficient shipping options. For a detailed quote, please contact us with your order details.
How Long Does It Take To Receive An Order?
Delivery times vary based on the destination and shipping method (air and sea freight options are available). Once your order is dispatched, we will provide you with a tracking number and estimated delivery date.
How Can I Track My Order?
Upon dispatch, you’ll receive a tracking number. You can use this number on the courier’s website to track the progress of your order.
What If I Have Issues With My Order Upon Receipt?
We are committed to customer satisfaction. If there are any issues with your order, please contact us immediately. We will work diligently to resolve any problems.
Can Heskins Provide Documentation For Export Compliance?
Yes, we provide all necessary documentation for export compliance, including certificates of origin, invoices, and any other required paperwork.
Customs, Duties & Taxes
It’s important to note that as a customer, you are responsible for any customs, duties, and applicable taxes upon the arrival of your order in your country. These charges vary by country; we advise you to check with your local customs office for more details.
Payment Methods & Currency
At Heskins, we accept various payment methods for your convenience. Please check our website or contact our sales team for information on the currencies accepted and any related conversion fees.
Packaging Standards
We take great care in packaging our products to ensure they reach you in perfect condition. Our packaging standards are designed to protect the products during the rigours of international transport.
Export Licensing & Regulations
Depending on your location, some of our products, such as our solvent-based ancillaries, may be subject to export licensing or specific regulations. Please reach out to us for detailed information regarding any such requirements.
Return & Refund Policy
Our return and refund policy is clearly outlined on our website if you need to return a product. We strive to make this process as smooth as possible, though please be aware that international shipping and customs fees may apply.
Language Options
We offer translated versions on our website for non-English speaking customers to make our content more accessible. Heskins France, Heskins Germany, Heskins Italy, Heskins Spain, RussiaHeskins Russia and Heskins Arabia.
Product Compliance & Safety Data
We provide access to relevant compliance certificates and safety data sheets upon request or from our Download Suite for products that require adherence to specific safety standards.
Sustainability & Environmental Impact
We are committed to sustainability in our packaging and shipping processes. Details about our efforts can be found on our website; we are ISO14001 Environmental Management Systems Certified.
Insurance Options
Information about how your goods are insured during transit and the process for reporting and compensating for lost or damaged items is available upon request.