This is an update regarding the shipping delays and disruptions that are happening at the moment and what Heskins are doing to reduce their impact.
I am sure that everyone can agree that logistics and general stock shortages are like nothing any of us have ever seen. I started my career here over 24 years ago, in 1997, and nothing has come close. Delivery schedules are often extended now, resulting in our delivery partners continually adding at least one day to delivery times. Below we explain what Heskins is doing about this.
- Internal stock levels: We have a well-deserved reputation for holding high levels of raw, work-in-progress and finished stocks; since early in 2021, we have significantly increased this level. It enables us to ensure that we will be one of your few suppliers who can meet your deadlines.
- Earlier dispatches: Due to delays at delivery partners, we do recommend that, if possible, you choose an earlier dispatch date from Heskins; we can then ensure that your stock arrives on time or possibly earlier.
- We will now accept delivery acceptance criteria up to 7 days early or pull orders in to ship once available.
- Schedules: We invest in efficient production and dispatch systems. If you have a regular requirement schedule, we are happy to incorporate that data into our systems to ensure that your requirements flow through efficiently.
We are here to work with you during these challenging times to ensure that you have one less problem to solve.
Our primary shipping providers do offer suspension of service guarantees, and you can view their terms here:
FedEx (some services not applicable temporarily)
UPS (please check for applicable services)
Should you wish to discuss your needs with us, please speak to us via phone or live chat. Alternatively, complete the contact us form, and we will get back to you as soon as possible.